Returns & Exchanges
We want you to love your sunnies as much as a flamingo loves shrimp, which is why we offer a 30-day window for easy returns and exchanges. If your new gear doesn't make you look and feel like a rockstar, we'll help you swap them out or get your money back.
Visit the Portal
Head over to our online returns center and enter your order number and zip code to get the party started.
Choose Your Path
Select the items you wish to send back and decide if you want a different style, a store credit, or a full refund.
Print and Pack
Download your prepaid shipping label, stick it on the original packaging, and make sure those sunnies are tucked in safely.
Ship It Back
Drop your package off at the designated carrier location and wait for our team to process your request once it arrives at the lagoon.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing